Walk-in || Fashion Consultant

Key Responsibilities

• Welcome and engage customers in a warm, professional, and courteous manner.
• Understand customer preferences, requirements, occasion, budget, and styling needs.
• Provide personalized recommendations across Sarees, Bridal, Indo-Western, Mens and other fashion categories.
• Demonstrate strong product knowledge, including fabrics, designs, collections, pricing, and product features.
• Assist customers throughout the complete sales journey, from product selection to billing and after-sales support.
• Drive individual and store sales targets through effective customer engagement and selling techniques.
• Maintain strong customer relationships and encourage repeat visits and referrals.
• Ensure proper product presentation, merchandising, and upkeep of the sales floor.
• Coordinate with the Store Manager, Key Executive, Alteration Team, and other departments to ensure smooth customer service.
• Handle customer queries and concerns professionally and escalate issues when required.
• Maintain accurate customer information and support CRM/clienteling activities.
• Ensure adherence to Kalki Fashion's grooming, uniform, attendance, discipline, and customer-service standards.
• Actively participate in store campaigns, new collection launches, events, and promotional activities.
• Maintain a strong focus on customer satisfaction and minimize customer walk-outs.

Candidate Profile

• Graduate / Undergraduate with relevant retail experience.
• 1–4 years of experience in fashion, luxury, premium retail, bridal, ethnic wear, or lifestyle brands preferred.
• Excellent communication and interpersonal skills.
• Strong customer-handling and selling abilities.
• Good understanding of fashion, styling, and current trends.
• Well-groomed, confident, and presentable.
• Target-oriented with a strong sense of ownership.
• Ability to work in a fast-paced retail environment.
• Candidates from premium/luxury fashion brands will be preferred.

Key Skills

Customer Service | Fashion Styling | Sales | Clienteling | Product Knowledge | Communication | Relationship Management | Upselling & Cross-selling | Target Achievement

What We Offer

• Opportunity to work with a leading fashion brand.
• Exposure to premium and luxury fashion retail.
• Performance-based incentives.
• Career growth opportunities within retail operations.
• Employee benefits as per company policy.