Walk-in || Executive

Key Responsibilities

• Process customer sales orders accurately and promptly in the ERP/CRM system.
• Verify order details, pricing, product availability, and customer information.
• Coordinate with sales, warehouse, production, and logistics teams to ensure timely order fulfillment.
• Monitor order status and provide updates to customers and internal stakeholders.
• Resolve order-related issues, including discrepancies, cancellations, returns, and delivery delays.
• Generate invoices, delivery notes, and other order-related documentation.
• Maintain accurate customer and order records.
• Ensure compliance with company policies and service level agreements (SLAs).
• Prepare reports on order processing performance and outstanding orders.
• Support the sales team with administrative tasks and customer inquiries.