Walk-in || Executive - Freshers

Roles and responsibilities:

• Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
• Track and control documents to ensure TAT of claims/cards as per SLA.
• Feedback from Insurers and Corporates.
• Additional revenue opportunities from existing Corporates.
• Respond to queries from the employees of the corporate through e-mails.
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.
• Respond to queries from the employees of the corporate over Phone
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Kindly Note: Looking for Only BA & BBM/BBA Freshers.