Walk-in || Executive - Customer Experience
Credit Saison India · Mumbai · onsite · Posted 65d ago
₹50.0K - ₹3.0L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Handle customer grievances and concerns in a timely and professional manner.
- Provide excellent customer service by resolving issues promptly and fairly.
- Ensure customers receive accurate information about products, services, and policies.
- Maintain records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer SupportGrievance Handling
About Credit Saison India
Credit Saison India
Financial Services
1.4k+
employees
2019
7 years old
Bangalore / Bengaluru, Karnataka
IN
₹15.9L PA avg
Avg at Credit Saison India
₹50K – ₹3L PA
This role
About
Established in 2019, Credit Saison India is one of the fastest-growing Non-Banking Financial Companies (NBFCs) in the country. The company operates across four key verticals: wholesale lending, fintech partnerships, branch-led distribution, and embedded financing. Leveraging technology and strong underwriting capabilities, Credit Saison India enables efficient and scalable credit delivery, particularly to underserved and underpenetrated segments. It is backed by Credit Saison Co., Ltd., a Tokyo Stock Exchange-listed financial services company, and is an affiliate of Mizuho Bank, Japan. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.
Industries
Financial ServicesInternet
Employee ratings
10 reviews
4.0/ 5
Culture
3.8
Career growth
2.7
Work-life
3.9
Employees rate it well for
Company Culture40Compensation & Benefits40
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