Walk-in || Exclusive drive For International voice and Semi Voice Process..!!!!

Customer Service International Voice Process

• Provide customer support and resolve customer queries on call and chat
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidates should be flexible to work in 24*7 environments (US Shift).
• The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
• Should be a quick learner and self-motivated.