Walk-in || Estate Executive

Job Summary

The Estate Executive will be responsible for managing day-to-day estate operations, maintaining properties, coordinating with residents, tenants, vendors, and internal teams, and ensuring the smooth functioning and upkeep of the assigned property or project.

Key Responsibilities

1. Estate Operations
   
• Oversee daily operations and maintenance of the assigned property, residential project, or estate.
• Ensure common areas, facilities, and amenities are maintained properly.
• Conduct regular site inspections and identify maintenance requirements.
2. Maintenance and Vendor Coordination
   
• Coordinate with housekeeping, security, maintenance staff, and external vendors.
• Monitor maintenance activities and ensure timely resolution of operational issues.
• Maintain records of maintenance requests, work orders, and vendor services.
3. Resident and Customer Coordination
   
• Address residents and occupants’ queries, complaints, and service requests professionally.
• Ensure timely follow-up and resolution of complaints.
• Maintain effective communication with residents and relevant stakeholders.
4. Documentation and Reporting
   
• Maintain records related to property maintenance, expenses, vendor bills, and service requests.
• Prepare regular reports on estate operations and pending issues.
• Maintain documentation related to occupancy, property handover, and maintenance, as applicable.
5. Compliance and Safety
   
• Ensure adherence to company procedures, property rules, and applicable safety standards.
• Monitor cleanliness, security, and proper use of common facilities.
• Report any safety concerns, damages, or operational irregularities to management.

1. Coordination and Administration
   
• Coordinate with accounts, sales, construction, and other departments wherever required.
• Assist in budget monitoring, expense tracking, and inventory management for estate operations.
• Support property handover and post-handover maintenance activities, where applicable.

Required Qualifications

• Graduate in any discipline; a qualification in property management, facilities management, or business administration will be preferred.
• Relevant experience in estate management, facility management, property management, or real estate operations will be an advantage.
• Freshers with good communication and coordination skills may also be considered, depending on company requirements.

Required Skills

• Good communication and interpersonal skills.
• Strong coordination, follow-up, and problem-solving abilities.
• Basic knowledge of MS Office, Excel, and documentation.
• Ability to manage multiple tasks and resolve operational issues.
• Customer-service orientation and a professional approach.
• Attention to detail and effective time management.