GURUGRAM · FULLTIME
Walk-in || Ecommerce process || Customer Support Executive || Immediate joiner

Globiva
Gurugram · onsite · Posted 5d ago
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₹1.8L - ₹2.2L PA0–4 yrsfulltimeGurugram
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Section · 01
About this role
Job description
Greetings from Globiva !!
PROFILE : Customer care executive
responsibilities:
- Handle customer calls.
- Respond to customer inquiries via phone, email.
- Resolve customer complaints in a professional and timely manner.
- Maintain customer records and update CRM systems.
- Meet daily productivity and quality targets
Eligibility criteria
- Minimum qualification: 12th Pass/ Graduate
- Good communication skills.
- Freshers and experienced candidates are encouraged to apply.
SALARY
- Fresher -16,500 in-hand
- Experienced - 18,000 in-hand
Immediate joiners preferred.
share your cv at - Mantasha [phone removed]
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Section · 02
Skills
Customer ServiceCustomer ExperienceCustomer EngagementCustomer Retentioncustomer satisfactionCustomer SupportCustomer CareCustomer HandlingCustomer FocusCommunication SkillsbpoRetention
Section · Company
About Globiva

Globiva
BPO
3.0k+
employees
2017
9 years old
Gurgaon/Gurugram, Haryana
India
₹1.8L – ₹2.3L PA
This role
About
Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.
Industries
BPORecruitment
Employee ratings
1,936 reviews
3.0/ 5
Culture
2.9
Career growth
2.6
Work-life
2.9
Employees rate it well for
Salary281Senior Management259Work Environment131Work Culture98Office Politics79
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