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    Job · 21543978

    LUCKNOW · FULLTIME

    Walk-in || E commerce giant

    Startek

    Startek

    Lucknow · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹2.2L - ₹3.0L PA1–6 yrsfulltimeLucknow

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    Section · 01

    About this role

    Job Title: Ecommerce Giant Voice Associate Process

    Company: Startek

    Location: BBD Viraj Tower Gomti Nagar, Lucknow.

    Employment Type: Full-time (Work from Office)


    Job Summary

    We are looking for candidates for the Ecommerce Giant Voice Associate Process. In this role, you will handle customer interactions, manage voice-based support, and ensure high standards of quality and service.


    Eligibility Criteria

    • Education: Graduate or Undergraduate candidates can apply.
    • Experience: Minimum 1 year of Customer Support Executive (CSE) experience on paper.
    • Communication Skills: Good spoken and written communication skills (V5 level required).
    • Work Environment: Comfortable working in 24/7 rotational shifts.
    • Working Days: Rotational week offs.

    Compensation & Perks

    • Salary: 22000 to 25000 CTC per month
    • Note: We do not charge any cost or fees from candidates. The entire recruitment and onboarding process is 100% free of cost.



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    Section · 02

    Skills

    CSATCustomer Retentioncustomer satisfactionCustomer CareInternational BPObpovoice process

    Section · Company

    About Startek

    Startek

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    ₹2.3L – ₹3L PA

    This role

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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