Walk-in || Duty Manager / Front Office Executive

Role & responsibilities

• Ensure the smooth running of service when you are on duty.
• Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.
• Be flexible in assisting around the Hotel in response to business and guest needs.
• Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required.
• Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area.
• Take on supervisory responsibilities in specific departments as required and assist in all Catering areas operationally.
• Assist in the training and induction of new staff in conjunction with the Heads of Department.

Preferred candidate profile

Knowledge of IDS Software