Walk in Drive - Virtual Care - Ahmedabad
Hdfc Bank · Ahmedabad · onsite · Posted 31d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Outcall customers for queries
- Clarify transaction declines
- Conduct welcome calls for renewals
- Meet service benchmarks
- Achieve call handling time goals
- Ensure zero defect processing
- Resolve requests within TATs
- Comply with audit guidelines
- Manage customer interactions
- Process requests accurately
- Log complaints properly
- Escalate cases to supervisor
Sourced from naukri
Skills
Retail SalesBusiness DevelopmentCredit CardsLoanField SalesSalesB2C SalesTele / Inside SalesCurrent & savings accountInsurance
About HDFC Bank
Hdfc Bank
Banking
214.5k+
employees
1994
32 years old
Mumbai, Maharashtra
India
About
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai.
Industries
BankingFinancial ServicesMedia & Entertainment / PublishingInsuranceNBFC
Employee ratings
52,395 reviews
3.8/ 5
Culture
3.6
Career growth
3.1
Work-life
3.5
Employees rate it well for
Salary4311Work Life Balance4044Work Culture3573Work Environment2502Job Security2352
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