Walk-in Drive - Surat - Barista | Shift Manager | Store Manager

Barista | Shift Manager | Store Manager

Company: Third Wave Coffee
Location: Surat

About Third Wave Coffee:
Third Wave Coffee is a fast-growing specialty coffee brand focused on great coffee, exceptional customer experience and building a strong caf culture.

Barista

Experience: 01 Year | Freshers can apply | Full Time- Part Time

Key Responsibilities:

• Prepare coffee, beverages and food as per standard recipes.
• Deliver excellent customer service and caf experience.
• Handle billing, orders and customer queries.
• Maintain store hygiene, cleanliness and food safety standards.
• Support inventory management and daily store operations.
• Work in rotational shifts, weekends and holidays.

Shift Manager

Experience: 1-3 Years

Key Responsibilities:

• Manage day-to-day caf operations during the shift.
• Lead, coach and motivate the store team.
• Drive sales, customer experience and operational efficiency.
• Ensure product quality, hygiene and SOP compliance.
• Manage cash handling, inventory and shift closing.
• Handle customer escalations and team deployment.
• Support training and development of team members.

Store Manager

Experience: 36 Years

Key Responsibilities:

• Own overall store operations, sales and profitability.
• Lead, manage and develop the store team.
• Drive customer experience and business performance.
• Manage manpower, inventory, cash and operational costs.
• Ensure quality, hygiene, safety and SOP compliance.
• Analyse store performance and drive improvement initiatives.
• Handle customer escalations and team development.
• Coordinate with Area Managers and support functions.

Candidate Profile

• Experience in Caf / QSR / Hospitality / Retail preferred.
• Strong communication and people-management skills.
• Customer-focused with a positive and ownership-driven mindset.
• Comfortable working in a fast-paced environment.
• Willing to work rotational shifts, weekends and holidays.