Walk In Drive || Relationship Manager - Home Loans || Delhi Location

Relationship Manager - Home Loans

Location : Delhi

Employment Type : Full Time

Grade Offered : M2/M3 (Deputy Manager/Manager)

Reporting to: Area Sales Manager

Role Objective

To drive growth in the Home Loan (HL) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships.

Key Responsibilities

Role :

Business Sourcing:
- Acquire HL customers through DSA channels while adhering to internal policies and external regulatory guidelines.
- Identify and onboard high-potential DSAs and maintain strong working relationships.

Sales & Target Achievement:
- Meet or exceed assigned monthly and quarterly disbursement and fee income targets.
- Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline.

Credit & Risk Coordination:
- Liaise with credit and operations teams to ensure smooth file processing and disbursal.
- Perform initial screening of customer financials and property documents before file submission.

Market Intelligence & Relationship Management:
- Track competitor offerings, pricing, and market dynamics.
- Maintain strong relationships with DSAs, customers, and internal stakeholders.

Compliance & Documentation:
- Ensure thorough KYC, property valuation, and legal documentation as per company standards.
- Adhere to audit requirements, regulatory norms, and internal processes.

Candidate Profile

Responsibilities

• Build and nurture long-term relationships with clients, understanding their financial goals and requirements.
• Offer personalized loan solutions, including Home Loan (HL) products, to meet client needs.
• Guide clients through the loan application process, ensuring a smooth and efficient experience.
• Stay updated on market trends, competitor offerings, and new loan products to provide the best advice to clients.
• Collaborate with internal teams, such as underwriting and legal, to ensure a seamless loan approval process.
• Maintain a high level of customer satisfaction by promptly addressing queries and concerns.
• Achieve individual and team sales targets through effective relationship management and cross-selling opportunities.
• Conduct regular client meetings and provide periodic updates on loan progress and market insights.
• Identify and mitigate potential risks associated with loan applications, ensuring compliance with regulations.
• Represent the company professionally at industry events and networking opportunities.

Skills: - Strong relationship management and interpersonal skills - Understanding of secured lending and property-related documentation - High level of self-motivation with a go-getter attitude - Comfortable working in a high-performance, target-driven environment

What We Look For

• A professional who is passionate about sales and willing to go above and beyond.
  • Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.
• A bachelor's degree in finance, business administration, or a related field is preferred.
• Minimum 2-3 years of experience in relationship management, preferably in the financial services industry.
• Strong knowledge of Home Loan(HL) products and the Indian mortgage market.
• Excellent interpersonal and communication skills, with a client-centric approach.
• Ability to build trust and rapport with clients, offering tailored financial solutions.
• Proficiency in MS Office and familiarity with CRM systems for efficient relationship management.
• Analytical skills to interpret financial data and offer suitable loan recommendations.
• Self-motivated and results-driven, with a track record of achieving sales targets.
• Strong work ethic, with the ability to work independently and as part of a team.
• Willingness to stay updated on industry trends and regulatory changes.

Interview Details

Date: 9th Sept' 2026 (Wednesday)

Time: 11:30 AM - 3:00 PM

Contact Person: Vishal Kumar Gupta (ASM) & Aatish Verma (HR)

Venue : Kotak Mahindra Bank, Epicah Mall 2nd Floor- Moti Nagar, Near Moti Nagar Metro Station Delhi - 110015.

Note : Be in formal attire and bring your updated resume. Looking forward to meet you!!

Regards

Kotak HR Team