Walk In Drive on 15 Sep to18 Sep | Process Trainer
TELUS Digital · Noida · onsite · Posted 30d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
Walk In Date- 15th September 2026 - 18th September 2026 (Tue-Fri)
Walk In Time- 12:00 PM-4:00 PM
Venue- TELUS Digital, Tower-6, Floor-UG, Candor Techspace, Sector 135 Noida, UP 201304
Role & Responsibilities
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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Walk In Date- 15th September 2026 - 18th September 2026 (Tue-Fri)
Walk In Time- 12:00 PM-4:00 PM
Venue- TELUS Digital, Tower-6, Floor-UG, Candor Techspace, Sector 135 Noida, UP 201304
Role & Responsibilities
- Help design and develop relevant and engaging training materials, and instructional guides.
- Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises.
- Conduct training needs assessments by collaborating with managers and employees.
- Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps.
- Program/Training Plan Implementation.
- Deliver training programs, ensuring they are aligned with company goals and objectives.
- Facilitate in-person and virtual training sessions and workshops.
- Monitor and evaluate training programs effectiveness, success, and ROI periodically and report on them.
- Collect and analyze data to assess the impact of training programs on team members performance.
- Communication and Collaboration:
- Work closely with subject matter experts to ensure content accuracy and relevance.
- Foster a culture of continuous learning and development within the organization.
- Utilize learning management systems (LMS) to organize, track and report training initiatives and course completions
- Stay updated with the latest instructional technologies and tools
- Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible)
- 2+ years of experience as Process Trainer from International Voice process
- Experience form International BPO is mandatory
- Certifications in training and development
- B2/C1 Verbal & Written English
- Excellent communication in English.
- Should be comfortable in night shifts and rotational week offs.
- Competitive Salary + Attaractive Annual Bonus
- Medicare Facility(free online consultation with Doc)
- Free pick up and drop facility will be provided within 35 Kms range
- Medical Insurance
- Life Insurance
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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Sourced from foundit
Skills
Instructional techniquestraining needs assessmentTeamworkCommunication Skills
About TELUS Digital
TELUS Digital
IT Services & Consulting
1.8k+
employees
2005
21 years old
Vancouver, British Columbia
India
About
TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands.
Industries
IT Services & ConsultingInternetSoftware Product
Employee ratings
1,908 reviews
3.5/ 5
Culture
3.5
Career growth
3.0
Work-life
3.6
Employees rate it well for
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