Walk-In-Drive |Mumbai | Fresher

Job Description

We are hiring Fresher!!!

Only in western line candidates.

Interested candidates kindly share me your updated resume at-

[email removed]

Contact Number: [phone removed]

Role: Voice Inbound / Outbound caller
Work Location: Goregaon (East), Mumbai
Education: Graduate
Experience: 0- 1 year

- Respond to customer queries in a timely and accurate way through phone

• Identify customer needs and service accordingly
• Update internal database with information about technical issues and useful discussions with customers
• Co-ordination with other internal teams/departments to provide customer resolution to query or request
• Inform customers about new features and functionalities and Promote digital channels of service
• Timely Follow up with customers to ensure their queries and technical issues are resolved
• Maintain customer centricity at the core of all transactions
• Support a positive work place environment adhering to organizational policies