Walk-In Drive / International Voice process - 13th &14th Aug
AGS Health · Chennai · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
Greetings from AGS Health!
We are hiring 2026 pass-out graduates for the role of Trainee Process Associate AR Caller for International Voice Process. If you have good communication skills and are looking to build a career in the healthcare BPO industry, we'd love to meet you!
Position Details
- Role: Trainee Process Associate - AR Caller
- Process: International Voice Process
- Job Type: Full-Time | Permanent
- Work Location: Chennai
- Shift: Night Shift (5:30 PM - 2:30 AM)
- Transport: Two-way transport is available based on boundary limits.
Role & responsibilities
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
- To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis clearly and coherently in the billing system.
- To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
- To improve the performance based on the feedback provided by the reporting manager/quality audit team.
Preferred candidate profile
Eligibility Criteria
Qualification: (2021 - 2026 Pass-outs Only)
- BBA
- BA
- B.Com
- BCA
- B.Sc. (Physics, Chemistry, Computer Science, Mathematics)
Not Eligible:
- Diploma
- B.E./B.Tech
- M.E./M.Tech
Required Skills
- Good verbal and written communication skills
- Comfortable working in night shifts
- Strong analytical and logical reasoning abilities
- Willingness to learn and adapt in a fast-paced environment
Interview Details
Mode: Direct Walk-In (No Virtual Interviews)
Interview Days: Thursday - Friday
Interview Venue:
Prince Infocity II, 1st Floor,
R.S. No. 283/3 & 283/4, Door No. 141,
Kottivakkam Village, Rajiv Gandhi Salai,
Kandanchavadi, Chennai 600096
Selection Process
- HR Interview
- Assessment (Grammar & Aptitude)
- Versant Language Assessment
- Operational/Technical Interview
Benefits
- Fixed Saturday & Sunday Week Offs
- Competitive Salary
- Performance Bonus
- Health Insurance
- PF, ESI & Gratuity
- Free Two-Way Cab Facility (as per transport boundaries)
Interested candidates
WhatsApp your updated resume to Syed HR - [phone removed]
Thanks & Regards,
SYED HR
[phone removed]
Sourced from naukri
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About AGS Health
AGS Health
Analytics & KPO
13.2k+
employees
2011
15 years old
Chennai, Tamil Nadu
India
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We use technology and expertise to yield the revenue to realize your vision.
At AGS Health, we use a combination of AI-enhanced technology, data-driven services, and specialized support to maximize the performance of your revenue cycle. This means you can focus on the most important part of your business: caring for patients.
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