Walk-In Drive II Customer Support II 18th Sep

Walk-In Drive II Customer Support

• Venue - Express Trade Tower, Noida 132, 8th Floor, Nearby JBM Global School
• Date - 18th September

https://maps.app.goo.gl/5nj3Rm6SXt5Jm1zm8

Duties & Responsibilities

• Handle client queries through chat and email. Good typing speed required
• Adhere to the Service Level Agreement (SLAs) / Schedule Adherence Address customer complaints in a timely, compassionate and patient manner
• Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction
• Create customer satisfaction and delight by solving product related queries timely

Skill Sets Required

• Graduates with exp. in Client Servicing or Call Center looking for a taste of corporate experience are encouraged to apply.
• Must have excellent oral and written communication skills
• Ability to work independently and under pressure.
• Ready to take challenges / initiatives.
• Good interpersonal skills
• Solution oriented with effective problem-solving skills