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    Job · 20454962

    NOIDA · FULLTIME

    Walk-In Drive II Customer Support II 06th Oct

    Info Edge

    Info Edge

    Noida · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed1–5 yrsfulltimeNoida

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    Section · 01

    About this role

    Walk-In Drive II Customer Support II 06th Oct


    A-88, A Block, Sector 2, Noida, Uttar Pradesh 201301

    https://maps.app.goo.gl/5ogsvw3hZfYfUjqR8


    Handle client queries through chat and email. Good typing speed required • Adhere to the Service Level Agreement (SLAs) / Schedule Adherence • Address customer complaints in a timely, compassionate and patient manner • Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction • Create customer satisfaction and delight by solving product related queries timely


    Graduates with exp. in Client Servicing or Call Center looking for a taste of corporate experience are encouraged to apply. • Must have excellent oral and written communication skills • Ability to work independently and under pressure. • Ready to take challenges / initiatives. • Good interpersonal skills • Solution oriented with effective problem-solving skills

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    Section · 02

    Skills

    Customer ServiceCustomer Retentioncustomer satisfactionCustomer SupportCustomer CallingCustomer CareSolving QueriesCustomer HandlingCustomer ComplaintsCustomer RelationshipHandling Customer QueriesComplaint Handling

    Section · Company

    About Info Edge

    Info Edge

    Info Edge

    Internet

    6.0k+

    employees

    1995

    31 years old

    Noida, Uttar Pradesh

    India

    About

    Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.

    Industries

    Internet

    Employee ratings

    2,367 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance338Work Culture317Salary310Senior Management215Work Environment190

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