Walk-in drive - Hdfc Bank - Email Care & Management
Hdfc Bank · Mumbai · onsite · Posted 30d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Resolve customer emails first contact
- Identify, follow up on non-first contact cases
- Adhere to all process guidelines
- Provide accurate, complete resolutions
- Review, raise charge waiver requests
- Refer to specific sections for Social Care, Chat Banking
Preferred candidate profile
- Any Graduate
- Freshers are welcome
- Must have good written communication skills
Sourced from naukri
Skills
Customer SupportEmail SupportEmail ManagementChat Support
About HDFC Bank
Hdfc Bank
Banking
214.5k+
employees
1994
32 years old
Mumbai, Maharashtra
India
About
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai.
Industries
BankingFinancial ServicesMedia & Entertainment / PublishingInsuranceNBFC
Employee ratings
52,395 reviews
3.8/ 5
Culture
3.6
Career growth
3.1
Work-life
3.5
Employees rate it well for
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