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    Job · 15842719

    Accenture logo

    Walk in Drive For Customer Support Voice US/UK - Mumbai Vikhroli

    Accenture · Mumbai · onsite · Posted 47d ago

    Undisclosed1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Skills:(UK/US Voice -International Process)

    Education: HSC Passed with 1 Year exp can apply

    Experience: 1 to 8 years

    Work Location: Vikhroli / Airoli

    Shift timings: Rotational- Shift

    Work Mode: Work from Office


    Requirements:

    • Should have excellent Oral and written communication skills.
    • You should be flexible to work in any shift.
    • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
    • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
    • Walk customers/ Provide navigational support on self-service portal

    Benefits :

    Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).

    Sourced from naukri

    Skills

    International VoiceUk VoiceUK ProcessFluent Englishrotational shiftsUs Voice ProcessInternational Call CenterInternational ProcessUS ProcessInternational Voice ProcessInternational BPOAustralian ProcessUs CallingVoice SupportBpo VoiceBlended Process

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

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    Culture

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    Work-life

    3.6

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