Walk - in Drive - Customer Service

Walk-in Drive on 14th Oct between 11am to 3pm

Location: Axis Bank, VileParle, Mumbai, India (On-site)

Shift Timing: 24/7 rotational shifts and week offs

Female Shift Window: 8 AM to 8 PM rotational shifts and rotational week offs

We are hiring for Assistant Manager Grade only.

Please find JD below.

We are looking at

PG freshers.

Excellent English-speaking skills and Immediate joiners are preferred.

Age Limit : 35yrs

About the Role

The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products

Key Responsibilities

• Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time,
• Delivering service with requisite courtesy and accuracy,
• Achieving Call Quality targets and other key performance indicators,
• Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.

Interested candidates come for the walk-in drive.

Email your resumes on [email removed] or Whatsapp their cv on [phone removed] (DO NOT CALL)