Walk-in Drive - Branch Head - Mumbai

Walk-in Drive at DTDC Express LTD for Branch Head role across all location in Mumbai

Interested candidates can reviews below JD and apply at below link and visit on the dates below for Interview:

https://forms.gle/JGgqLFdbPTiXxnrm8

Interview Details:

Date: 13th Aug 2026 - 14th Aug 2026
Time: 11:00PM - 4:30PM
Venue:
DTDC Express Ltd.
Plot No. 14, Vijay Nagar,
Near Virwani Industrial Estate,
Western Express Highway,
Goregaon (East), Mumbai 400063

Google map location:  https://share.google/2In0TpzzaVgcb8pD0

Contact Person: Saurav Patil 

Job Description:

We are looking for young and dynamic professionals with strong leadership and operational expertise to join us as Branch Head. The role requires hands-on experience in managing branch operations, driving business growth, and ensuring smooth service delivery.

Position: Branch Head

Location: Mumbai(Across all locations in Mumbai)

CTC Offered- Upto 7 LPA

Role & responsibilities

• Responsible for branch in bound & out bound operations within prescribed time.
• Monitoring & ensuring timely arrival and departure of vehicles from the branch.
• Responsible for all pickup and delivery activities of the branch.
• Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments.
• Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team.
• Ensuring branch adherence to standard operating procedure for all Operational processes.
• Managing the cost budget of the branch and upkeep of branch infrastructure.
• Play the role of administrative supervisor to all branch personnel
• KPI will be along 2 primary categories
• Service Quality
• Managing the Cost Budget of the Branch

Preferred candidate profile

Graduate with 4-6 yrs of exp into First Mile & Last Mile Operations

Should have team handling experience and excellent communication skills.

Good In MS-Office & Data Preparation

Perks and benefits

Mediclaim Insurance, Perks and benefits Performance Link Incentive