Walk in Drive at Mphasis Bangalore For US Payment Operations

Dear Aspirants,

We have the walk in drive for Payment Processing US Client Wire -Operations for Bangalore Location.

SPOC- Arunima Rai

Drive date and time : 26th Apr-26, 11:00 AM to 2:30 PM

Drive Location:

Bagmane World Technology Centre, WTC 4, 4th Floor, K. R. Puram Marathahalli Ring Road, Doddenekundi, Bangalore 560048

Please carry an updated resume copy (Hard Copy) along with a Photo ID Proof (Aadhar Card)

Candidate should be ok with the night shift and work from office.

Immediate Joiners are preferred

No Tech Graduates BE, B Tech, M Tech

Work Location: Bangalore

Job Summary Sr. Payment Analyst Wire Operation

Skills and Qualification –

• Candidate should have minimum 4+ Years of work experience in Payment Processing
• Advanced knowledge of: Wires Systems, core banking platforms, compliance and fraud screening tools
• Ability to lead or coordinate projects
• Familiarity with write transfer systems: Fedwire, SWIFT, CHIPS
• Understanding of risk-mitigation in high-value transaction processing
• Experience using bank platforms, Fiserv, FIS, Finastra or similar core banking systems
• Strong interpersonal skills and ability to communicate with internal and external clients in a clear and concise manner
• Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.
• Strong analytical and problem-solving skills for resolving payment failures, variances, and investigations.
• Understanding fraud control mechanisms, OFAC/AML compliance, and risk-mitigation procedures.
• Excellent attention to detail, accuracy, and adherence to internal controls and dual authorization workflows.
• Strong communication skills for interacting with banks, vendors, auditors, and internal stakeholders.
• Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.

Key Deliverables:

• Wire Processing and Oversight: Process and authorize complex domestic and international wires; ensure high-value and exception wires are executed accurately and timely.
• Monitoring Wire Activity: Monitor daily incoming and outgoing wire activity to ensure timely settlement and resolution to any exceptions to ensure all transactions are processed accurately and within established deadlines and SLA’s.
• Risk Monitoring and Regulatory Compliance: Resolve any suspicious activity or compliance concerns per internal policies and procedures
• Issue Resolution and Investigations: Serve as a primary contract for escalated wire issues, client exceptions, departmental issues. Work with internal departments and external institutions to resolve discrepancies.
• Mentor Wire Operations Specialists, provide training and support on procedures, compliance updated and system functionality.
• Monitor daily report and system queues, assist in preparation for internal audits, regulatory reviews and process testing.
• Identify and lead initiatives to streamline workflows, reduce error, and enhance operational efficiency within the Wire Operations Unit.
• Uses knowledge-based judgement and discretion to make decisions regarding wire processing.
• Analyzes and resolves problems pertaining to wire processing.
• Develop and update SOPs, process documentation, and audit artifacts, supporting continuous improvement, internal controls testing, and operational efficiency initiatives.

Technical / Non-Technical Skills:

• Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
• Good Typing Speed of 28 WPM with >=95% accuracy
• Excellent Communication skills – to Review Email, to attend Client Calls, Onshore Training etc

Behavioral Skills:

• Strictly US Shift Working Hours (8.30 PM IST To 5.30 AM IST)
• Should be flexible to do Over Time duty if required.
• Work from Office – No Hybrid of WFH
• Should be flexible with the weekly off
• Punctual and adherence to attendance and Leaves
• To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certifications Needed:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Minimum experience required: 4+ Years in banking operations, specifically with wire transfer processing, both domestic and international
• Demonstrated expertise with wire transfer systems
• Experience handling high-value transactions with minimal supervision
• Prior experience working in a regulated financial environment with exposure to risk controls and compliance procedures