Walk - in - drive | Assistant Manager | Fresher |

Walk in drive

Fresher can apply !!

Kindly contact [email removed] or DM On [phone removed].

Designation : Assistant Manger

Industry Type: Insurance

Department: Customer Success, Service

Employment Type: Full Time, Permanent

Role Category: Customer Success

Location: Goregaon

Roles and Responsibility :-

Respond to customer queries in a timely and accurate way, via, phone

Identify customer needs and service accordingly

Update internal database with information about technical issues and useful discussions with customers

Co-ordination with other internal teams/departments to provide customer resolution to query or request

Inform customers about new features and functionalities and Promote digital channels of service

Timely Follow up with customers to ensure their queries and technical issues are resolved

Maintain customer centricity at the core of all transactions

Support a positive work place environment adhering to organizational policies