Walk-in Drive || 30th Sep & 1st Oct || International Voice Process

HCLTech is Hiring for International Voice Process

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 30th Sep & 1st Oct,26

Timing: 11:00 AM - 2:00PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301

Work Location: Noida

Contact Persons: Navya/Shruti

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are hiring Associates/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).

Role Details:

Designation: Associate/Analyst Process :Inbound Calling

Experience: 1-3 years in International Voice Process Education

Eligibility: Any Graduate / Postgraduate

Mandatory Qualifications

Excellent verbal & written communication skills

Strong problem-solving mindset

Ability to multitask and deliver results both individually & as part of a team

Key Responsibilities

Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach