Walk-in || Domestic Customer Support (Voice Process)

Urgent Hiring ll Urgent Hiring ll

Location: Sector 32 Gurugram

Salary up to2.8 LPA include benefits PF, Medical and others.

Job Description

Contact Details : [phone removed] (Available on Whatsapp)

Email on : [email removed]

Job Details

Position: Customer Support Experts (Voice process)

Working Days: 5 Days a Week (Rotational Shift) with 10 hours working

Qualification: Graduate (Any Discipline)

Experience: Minimum 6 Months of Customer Service Experience in Travel domain.

Key Responsibilities:

• Provide Voice-based support for travel customers with timely and accurate resolutions.
• Assist customers with flight bookings, rescheduling, cancellations, and refunds.
• Ensure adherence to process guidelines and quality standards.
• Collaborate with team leads, SMEs, and support staff to meet performance goals.
• Maintain data confidentiality and compliance in all interactions.