Walk-in || Desktop Support Engineer

Role: Desktop Support Engineer

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and peripherals.
• Install, configure, and troubleshoot Windows OS, MS Office, and other applications.
• Handle user issues related to hardware, software, email, and network connectivity.
• Manage asset inventory and perform system upgrades.
• Support ticket resolution as per SLA and coordinate with internal teams/vendors when required.

Requirements:

• Diploma/Graduate in IT, Computer Science, or related field.
• 2-5 years of Desktop Support experience.
• Basic knowledge of Windows, Active Directory, Outlook, Office 365, networking, and hardware troubleshooting.
• Good communication and customer support skills.