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    Job · 22359698

    Globiva logo

    Walk-in || Customer Support Representative

    Globiva · Gurugram · onsite · Posted today

    Undisclosed0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Profile- E-Commerce voice process

    Role & responsibilities -

    1.) Handle customer queries

    2.) Resolve complaints via calls and chats

    3.) Provide product / service information

    4.) Troubleshoot issues

    5.) Follow up with customers


    Preferred candidate profile -

    - 12th pass are eligible / Graduation not required

    -- Freshers and experienced both can apply

    - Freshers salary - 16500 /- , Experienced salary - 18000/-

    - Atleast 6 months of experience is required .


    Interested candidates can share there cv or call to -



    Sourced from naukri

    Skills

    Customer Engagementcustomer satisfactionSolving QueriesCustomer QueriesCustomer ComplaintsHandling Customer Queries

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Walk-in || Customer Support Representative · waiting for your command