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    Job · 19920951

    DELHI · FULLTIME

    Walk-in || Customer Support Representative || E-Commerce || Blended Process

    Globiva logo

    Globiva

    Delhi · onsite · Posted 20d ago

    Sourced fromNaukri
    ₹1.0L - ₹2.2L PA0–5 yrsfulltimeDelhi

    About a minute. You'll make an account on the way through.

    agent · working

    • Read this posting0.5s
    • Found the form on Naukri · 11 questions to answer1.4s
    • Decided the answers for all of them2.9s
    • Tailor your résumé to this role
    • Waiting for you

    Section · 01

    About this role

    Hii , Candidates


    GLOBIVA is hiring!!!


    Profile- E-Commerce voice process


    Role & responsibilities -

    1.) Handle customer queries

    2.) Resolve complaints via calls and chats

    3.) Provide product / service information

    4.) Troubleshoot issues

    5.) Follow up with customers


    Preferred candidate profile -

    - 12th pass are eligible / Graduation not required

    -- Freshers and experienced both can apply

    - Freshers salary - 16500 /- , Experienced salary - 18000/-

    - Atleast 6 months of experience is required .


    Interested candidates can share there cv or call to -

    HR Mantasha

    [phone removed]

    Sourced from naukri

    Section · 02

    Skills

    Customer ServiceCustomer SupportEmail ProcessQuery HandlingInbound ProcessSolving QueriesDomestic Processvoice processChat ProcessTelecallingBpo VoiceBlended Process

    Section · Company

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1L – ₹2.3L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Customer Support Representative || E-Commerce || Blended Process · waiting for your command