Walk-in || Customer Support Executive
Vaps Technosoft · Bengaluru · onsite · Posted today
₹2.2L - ₹4.0L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle inbound and outbound customer calls as required.
- Respond to customer queries and provide accurate information.
- Assist customers with software usage, login issues, and application-related concerns.
- Understand customer problems and provide appropriate solutions.
- Explain product features and guide customers through the resolution process.
- Maintain records of customer interactions and complaints.
- Coordinate with the technical team to resolve complex issues.
- Follow up with customers to ensure their issues are resolved.
- Maintain professional communication and achieve customer satisfaction targets.
- Meet call quality standards and follow company policies
Sourced from naukri
Skills
Customer SupportQuery HandlingSolving QueriesClient SuccessClient SupportCommunication SkillsClient Satisfaction
About Vaps Technosoft
Vaps Technosoft
IT Services & Consulting
75
employees
1999
27 years old
Bangalore/Bengaluru, Karnataka
India
₹3.2L PA avg
Avg at Vaps Technosoft
₹2.3L – ₹4L PA
This role
About
A software development company focused on campus management solutions for educational institutions, addressing fragmented information systems.
Industries
IT Services & ConsultingFinancial Services
Employee ratings
10 reviews
1.9/ 5
Culture
2.2
Career growth
1.9
Work-life
2.1
Employees rate it well for
Skill Development21Company Culture20
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