Walk-in || Customer Support Executive

Role & responsibilities

• Handle inbound and outbound customer interactions through calls and other approved communication channels.

• Address customer inquiries, requests, and complaints in a professional and timely manner.

• Resolve customer concerns within defined turnaround times (TAT) while ensuring a high level of customer satisfaction.

• Record and update customer interactions, service requests, and resolutions accurately in the designated systems.

• Conduct verification, service, feedback, and follow-up calls as per business requirements.

• Maintain confidentiality and security of customer information at all times.

Preferred candidate profile

• Flexible to work in day shifts.
• Graduation is mandatory.
• Both freshers and experienced candidates can apply.
• Candidates with proficiency in Kannada and Telugu will be preferred.

Note: B Tech / BE/ BCA / PG not Considered

If Interested, Kindly share your CV to [email removed]

Contact Number: [phone removed]