Walk-in || Customer Support Executive

Job Description Customer Support Executive

Job Title: Customer Support Executive
Location: OMR, Perungudi, Chennai
Process: Inbound Voice Process
Qualification: Any Degree
Language Requirement: Fluent English and Hindi
Gender: Male and Female
Shift: Rotational Shifts
Benefits: Food Provided by the Company

Job Responsibilities

• Handle inbound customer calls and provide prompt, professional assistance.
• Understand customer queries and offer appropriate solutions.
• Communicate effectively in English and Hindi.
• Maintain high standards of customer service and customer satisfaction.
• Follow company policies, procedures, and quality standards.
• Escalate complex issues to the appropriate department when required.

Candidate Requirements

• Any graduate can apply.
• Excellent verbal communication skills in English and Hindi.
• Good listening, problem-solving, and customer-handling skills.
• Basic computer knowledge and the ability to use customer support systems.
• Willingness to work in rotational shifts and rotational week-offs.

Benefits

• Food provided by the company.
• Professional work environment.
• Opportunity to develop customer service skills.

How to Apply

Interested candidates can share their updated resume.

Contact: [phone removed]
Email: [email removed]