Walk-in || Customer Support Executive
IntouchCX · Bengaluru · onsite · Posted 35d ago
₹2.5L - ₹4.0L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Please mention HR YASHITA ([phone removed]) at the reception
Skills
- Strong written and verbal communication skills
- Excellent typing speed and accuracy
- Good attention to detail
- Strong problem-solving and analytical skills
- Proficiency in MS Office and basic computer applications
- Effective time management and multitasking abilities
- Ability to work independently and as part of a team
- Quick learner with adaptability to new tools and processes
Responsibilities
- Handle customer queries and requests through email, chat, or ticketing systems
- Review and process information accurately according to process guidelines
- Perform data entry and maintain updated records
- Provide timely and professional written responses
- Follow standard operating procedures and quality guidelines
- Identify and resolve issues within the defined process
- Escalate complex or unresolved issues to the appropriate team
- Meet daily productivity, quality, and turnaround-time targets
Perks and benefits
- Perks: Two-way cab facility
- provided meals
- Compensation: 16,000-30,000 experienced candidates (based on previous take-home pay)
Shift Timings: US Rotational shifts (including night shifts)
- Walk-in interview on 17st Sep(Monday) 2026 (No virtual interviews) at 11am
Location: Electronic City, Phase 1, Bangalore (Strictly Work from Office)
Please mention HR YASHITA ([phone removed]) at the reception
Sourced from naukri
Skills
International Chat Processnon voice
About IntouchCX

IntouchCX
BPO
3.3k+
employees
2001
25 years old
Winnipeg, Manitoba
Canada
₹2.5L – ₹4L PA
This role
About
We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.
Industries
BPOBPO/KPO
Employees rate it well for
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