Walk-in || Customer Support Executive

Role: Consultant / Sr. Consultant Customer Support (International Non-Voice)

HR Reference: HR Yashita (Please mention HR Yashita at the reception)

JOB RESPONSIBILITIES

• Handle international customers through chat/non-voice channels
• Resolve customer queries professionally
• Provide accurate information and solutions
• Maintain good written communication
• Follow process and quality guidelines
• Meet productivity and quality targets

Location: IntouchCX, 92/1 B, Electronic City Phase 1, Bangalore

Shift Timings: Rotational Night Shifts

Perks: 2-way Cab Facility + Food

Compensation: 16,000 24,000 per month

Requirements: Minimum typing speed of 30 WPM (Words Per Minute) with 80% accuracy and above

Interview Details

Date: 18th Sept

Time: 10:00 AM 3:00 PM

Venue: IntouchCX, 92/1 B, Electronic City Phase 1, Bangalore

HR Reference: HR Yashita (Please mention HR Yashita at the reception)

What to Expect During the Interview

1. HR Round: Discussion regarding culture fitment, shift flexibility, and salary expectations.
2. Assessment Round: Typing test and evaluation of English language proficiency (written/comprehension)

3. Operations Round: Operational discussion with the management team regarding job duties and scenarios.

Important Notes for Candidates

Cool-off Period: If you have attended an interview with IntouchCX in the last 2 weeks, you are eligible to reapply only after 3 weeks

Outstation Candidates: Outstation candidates are requested not to visit directlyplease reach out to us via email or WhatsApp for further instructions.

Contact : Yashita.R

Phone : [phone removed]