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    Job · 17896161

    HGS Healthcare logo

    Walk-in || Customer Support Executive

    HGS Healthcare · Bengaluru · onsite · Posted 37d ago

    ₹3.5L - ₹4.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    " Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"


    Position summary


    The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.


    Roles and responsibilities:


    • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
    • Processing claims and handling calls, as per the process guidelines.
    • Adhering to the service level and understanding Quality & Auditing parameters.
    • Assume responsibility for work and coordinating efforts.
    • Meeting assigned productivity goals.
    • Adhere to attendance and punctuality norms.
    • Acquiring knowledge & skills of related areas of the process.
    • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

    Eligibility Criteria:


    • Should be flexible to work in US Night Shifts and Rotational Shifts
    • 10+2,10+3, Any Graduates, and are eligible to apply
    • Max age Limit - 26 Years

    NOTE : No BE/B.Tech No Post Graduation

    Benefits:


    • Two-way cab facility
    • 5-day work week with 2 weekly offs
    • Attractive incentives and performance-based rewards
    • Night shift allowance
    • Medical insurance& Life insurance
    • 5-STAR rated infrastructure

    Best Way to Apply:


    We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 2A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:


    Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.

    Report any fraudulent activity to us immediately at [email removed].

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportExcellent Communication In EnglishBpo Customer ServiceInternational Call CenterInternational Voice ProcessInternational BPOvoice processInbound Voice ProcessTelecallingBpo Voice

    About Sagility

    HGS Healthcare logo

    HGS Healthcare

    BPO

    18.3k+

    employees

    2022

    4 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Sagility

    ₹3.5L – ₹4L PA

    This role

    About

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members

    Industries

    BPO

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    2.4

    Career growth

    2.6

    Work-life

    2.7

    Employees rate it well for

    Job Security42Company Culture39

    Find them on

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    Walk-in || Customer Support Executive · waiting for your command