Walk-in || Customer Support Executive
Fatakpay Digital · Mumbai · onsite · Posted 66d ago
₹2.2L - ₹3.2L PA0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
1. Customer Query Handling:
o Respond to customer queries and complaints through email promptly and professionally.
o Provide accurate and complete information about products, services, and processes.
o Identify complex or unresolved issues and escal
o Respond to customer queries and complaints through email promptly and professionally.
o Provide accurate and complete information about products, services, and processes.
o Identify complex or unresolved issues and escal
Sourced from naukri
Skills
Customer SupportDomestic Voice Processvoice process
About Fatakpay Digital
Fatakpay Digital
Financial Services
Mumbai
US
₹9.2L PA avg
Avg at Fatakpay Digital
₹2.3L – ₹3.3L PA
This role
About
FatakPay Digital Private Ltd is a digital-only lending platform that provides virtual credit cards. The solution offers a 100% digital and paperless way to transact with a 'scan now, pay later' facility and easy repayment options. The company emphasizes teamwork, design, creativity, and technology to build top-notch Financial Tech products.
Founded by a team of four IIT-B and Erasmus University alumni with over 70 years of combined experience in Tech and Finance, FatakPay aims to provide quick and convenient access to credit during financial emergencies. The platform guarantees a transparent transaction experience without interest fees or hidden charges.
Industries
CreditFinTechMobile AppsPayments
Employee ratings
10 reviews
3.2/ 5
Culture
2.8
Career growth
2.8
Work-life
2.9
Employees rate it well for
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