Walk-in || Customer Support Executive
Startek · Bengaluru · onsite · Posted 71d ago
₹2.5L - ₹4.2L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle international voice process calls with confidence and professionalism.
- Utilize strong communication skills to effectively address customer issues and provide solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues that require escalation.
Sourced from naukri
Skills
International Voice Processvoice process
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
₹2.5L – ₹4.3L PA
This role
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
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