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    Job · 20044202

    Startek logo

    Walk-in || Customer Support Executive WFO

    Startek · Lucknow · onsite · Posted 21d ago

    ₹2.0L - ₹3.2L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: Customer Support Executive

    Location: Lucknow, Uttar Pradesh

    Salary: 2,16,000 - 3,24,000 P.A.

    Experience: 0 - 3 years

    Employment Type: Full Time, Permanent

    Role Category: Customer Success, Service & Operations

    Department: Customer Support

    Job Highlights

    • Work Mode: Work from Office
    • Hiring Freshers & Experienced Candidates
    • Open to Undergraduates & Graduates
    • Attractive Salary Package: 2,16,000 3,24,000 CTC P.A.

    Job Description

    We are hiring enthusiastic Customer Support Executives for the Hamilton (Voice Process) at our Lucknow center. We are looking for candidates with good communication skills who are eager to assist customers and grow in the BPO/Customer Support industry.

    Key Responsibilities:

    • Handle incoming customer calls/queries effectively and professionally.
    • Provide accurate and timely resolution to customer concerns.
    • Maintain a high level of customer satisfaction on every interaction.

    Eligibility Criteria:

    • Education: Both Graduates and Undergraduates are eligible to apply.
    • Experience: Open to both Freshers and Experienced professionals.
    • Gender: Male and Female candidates are welcome.
    • Skills Required: Good oral and written communication skills in English/Hindi.

    Work Schedule & Shifts:

    • Shift Duration: 9-hour rotational shift schedule.
    • Female Candidates: Any 9-hour shift timing scheduled between 7:00 AM and 7:00 PM.
    • Male Candidates: Rotational shifts (including night shifts).
    • Weekly Off: Rotational off.

    Walk-in Interview Details

    Interested candidates can directly walk in for an interview at our Lucknow office.

    • Interview Days: Monday to Saturday
    • Interview Timings: 10:00 AM to 4:00 PM
    • Work & Interview Location:
      BBD Viraj Tower,
      Amar Shaheed Path, Lucknow,
      Uttar Pradesh – 226010

    Mandatory Documents to Carry:

    1. Updated Resume / CV
    2. Government ID Photocopy (Photo ID proof)
    3. 2 Passport-size Photographs

    Note: We do NOT charge any registration, interview, or joining fee from candidates. Beware of fraudsters.

    Sourced from naukri

    Skills

    Customer ServiceCustomer RetentionCustomer SupportCustomer CareCustomer HandlingDomestic ProcesswfoClient Satisfactionvoice processVoice SupportGood Communication In EnglishBlended Process

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    ₹2L – ₹3.3L PA

    This role

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

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    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

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    Walk-in || Customer Support Executive WFO · waiting for your command