Walk-in || Customer Support Executive - Walk in drive

Role & responsibilities ( Voice Process )

To manage all the escalation for health insurance claims

To revert on the calls and Mobile app regarding the Health Claims Queries

Provide accurate information regarding claims status, policy details, and procedure

Ensure quick resolution of customer issues while maintaining service quality.

Preferred candidate profile

Minimum 1 year of experience customer support or similar role

Strong communication in English and problem-solving skills

Ability to handle customer complaints and escalations efficiently.