Walk-in || Customer Support Executive || Voice Process

SUTHERLAND IS HIRING - INTERNATIONAL VOICE PROCESS

Position: INTERNATIONAL VOICE PROCESS
Work Mode: Work from Office
Experience: 0 - 3 Years
Freshers: Welcome to Apply
Joining: Immediate Joiners Only

Interview Location: Sutherland Global Services: 7th Floor, Divya Sree Building, Lanco Hills Private Road, Hyderabad, Telangana 500089

HIRING HR: ARAVIND -[phone removed]

THE 30-SECOND CHALLENGE ?

Think your communication skills are your strength? Prove it.

30 Seconds. One Introduction.

Tell us about yourself and why you would be great at communicating with customers from around the world.

Your Communication. Your Confidence. Your Opportunity.

Ready to prove yourself? Take the challenge and start your career with Sutherland.

WHAT WILL YOU DO?

Interact with international customers through Email, Chat, and Ticketing platforms, understand their concerns, and provide professional and timely resolutions.

Responsibilities:

• Handle customer queries through email, chat, and ticketing systems
• Provide accurate information and effective resolutions
• Maintain professional written communication
• Document and track customer issues
• Coordinate with internal teams when required
• Follow process, quality, and SLA guidelines
• Meet productivity and quality targets

WHO CAN APPLY?

• Freshers are welcome, subject to process requirements
• 6+ months of International Voice / Chat experience preferred
• Graduates, Undergraduates, and Postgraduates can apply
• Excellent English communication skills
• Good written communication and customer-handling skills
• Comfortable communicating with international customers
• Willing to work rotational and night shifts
• Comfortable working from office
• Immediate joiners only
• Outstation candidates are not eligible

Night Shift Cab: Candidates residing within 25 km of the office may be eligible, subject to company policy.

INTERVIEW DETAILS

• Walk-in interview only
• No virtual interviews
• Immediate joiners only
• Mention ARAVIND HR at the top of your resume
• Carry 2 copies of your updated resume

Ready to prove your communication skills?

Call ARAVIND HR [phone removed], schedule your interview, and take the next step toward your career with Sutherland.

Important: Sutherland never requests payment or favors in exchange for employment opportunities. Please report suspicious activity to [email removed].