Walk-in || Customer Support Executive ( international non voice process )

We are currently Hiring for International Non Voice Process | Email support and Chat support

Contact : HR Nirma

Phone number : [phone removed]
Email ID : nirma.m@intouchcx.com

Interview Details

Date: Monday - Friday ( saturday and sunday no interviews )

Time: 10:00 AM 3:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me [phone removed]

This role involves:

• Having daily interactions with the customer to handle issues from end to end via chat & Email.
• Going the extra mile to engage customers in solving issues and ensuring satisfaction
• Providing white glove service and having the ability to provide an overall excellent customer experience
• Managing customer expectations regarding estimated response times.

Critical Skills:

• Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
• Typing skill 30 WPM ,95% Accuracy
• Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays.

Educational/Work Experience and Requirements:

• Must successfully pass a background check
• Plus 2 is a must Graduation degree is a plus
• Must have at least six months customer service experience or equivalent
• Freshers also eligible with good written and verbal skill

Perks and Benefits:

• 2 way free cab and food provided

To schedule your interview kindly contact

HR nirma send cv to [phone removed]