Walk In- Customer Support Associate (Voice)- HR Amisha

Please write LPT Amisha on top of your CV!

Wipro is Hiring | Associate - Australian Process | Kolkata | Walk-In Drive

Looking to kick-start your career or take the next step in customer service and operations? Join Wipro and be part of a dynamic team supporting global clients.

Position: Associate

Band: AA
Role: Individual Contributor (IC)

Location

Kolkata

Work Mode

Work from Office (5 Days a Week)

Shift- Australian Shift

Eligibility

• High School Graduate (Any Discipline)
• Freshers and experienced candidates are welcome to apply

Essential Skills

• Excellent verbal and written English communication
• Strong grammar, punctuation, and spelling skills
• Good listening and comprehension ability
• Basic computer proficiency
• Customer-centric mindset with strong problem-solving skills
• Ability to work effectively in a fast-paced environment

Language Requirement

• SVAR Score: 60 & Above

Key Responsibilities

• Handle customer interactions professionally and efficiently
• Resolve customer queries and provide accurate solutions
• Maintain quality standards and process compliance
• Document interactions accurately in internal systems
• Meet productivity and customer satisfaction targets
• Collaborate with team members to deliver exceptional service