Walk-in || Customer Services || Noida

Job description

• Handling inbound and outbound call flow of Amar Ujala Call Centre. Recording the conversation.
• Customer resolution and satisfaction.
• Lead generation and soft upselling.

Functional Skills

• Basic computer knowledge
• Ability to work on Excel
• Customer Service Skills
• Knowledge of CRM tools

Specific Competencies

Good Communication Skills

Computer skills

Written and speaking competency for Hindi and English language.