{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Customer service voice process","description":"

Job Description - Voice Process (Technical Support)

Position: Customer Service Associate

Employment Type: Full-Time (FTE)

Shift

Rotational US Shifts (After 5:00 PM IST)

Rotational Offs

Eligibility

HSC (12th Pass) or above

Excellent Communication

Job Role

Handle inbound customer calls.

Assist customers with service-related queries and basic technical troubleshooting.

Resolve issues while delivering excellent customer service.

Maintain accurate documentation of customer interactions

Incentives & Benefits

Performance Incentive: Up to 2,750/month.

Travel Allowance:

3,500/month (Own transport for both pickup & drop)

1,750/month (One-side company cab + one-side own transport)

Desired Candidate

Good English communication skills.

Basic technical knowledge and problem-solving ability.

Comfortable working in rotational US shifts.

Customer-focused with a positive attitude.

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