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    Job · 22361015

    HDB Financial Services logo

    Walk-in || Customer service - Tele calling - Officer

    HDB Financial Services · Hyderabad · onsite · Posted today

    Undisclosed2–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    JOB TITLE


    Customer service - Tele calling - Operations


    JOB ROLE


    Key functions will be:

    • Managing Customer queries.
    • Handling discrepancies and customer complaints/Queries received through Calls.
    • Handling complete voices process for customer service activity.
    • Responsible for business understanding and process management. Managing quality and process authentication.

    KEY RESPONSIBILITIES


    • Strong analytical and problem solving skills.
    • Ability to work in a turbulent and unpredictable environment.
    • Accelerated learning skills and intimate knowledge of the Products/service offered

    SKILLS/COMPETENCIES REQUIRED


    • Graduate or Post Graduate in any other field
    • Good communication - Hindi & English Speaking (mandatory)and pleasing personality.
    • High level of Self Drive/Enthusiasm.

    Muthu Kumar HR Contact - [phone removed]

    SR Nagar, Hyderabad

    Sourced from naukri

    Skills

    Customer ServiceHindi Call CenterCustomer SupportDomestic Voice ProcessHindiEnglishOutboundHindi Speakinginbound

    About HDB Financial Services

    HDB Financial Services logo

    HDB Financial Services

    NBFC

    89.9k+

    employees

    2007

    19 years old

    Ahmedabad, Gujrat

    India

    About

    Leading non-banking financial company operating under a major financial group, serving over 10 million customers with loans, insurance, and collections.

    Industries

    NBFCBPO/KPOFinancial ServicesBanking

    Employee ratings

    25,662 reviews

    3.9/ 5

    Culture

    3.7

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Salary3153Work Environment1933Work Culture1357Senior Management1297Career Growth1167

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Customer service - Tele calling - Officer · waiting for your command