Walk-in || Customer service - Tele calling - Officer
HDB Financial Services · Hyderabad · onsite · Posted today
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
JOB TITLE
Customer service - Tele calling - Operations
JOB ROLE
Key functions will be:
- Managing Customer queries.
- Handling discrepancies and customer complaints/Queries received through Calls.
- Handling complete voices process for customer service activity.
- Responsible for business understanding and process management. Managing quality and process authentication.
KEY RESPONSIBILITIES
- Strong analytical and problem solving skills.
- Ability to work in a turbulent and unpredictable environment.
- Accelerated learning skills and intimate knowledge of the Products/service offered
SKILLS/COMPETENCIES REQUIRED
- Graduate or Post Graduate in any other field
- Good communication - Hindi & English Speaking (mandatory)and pleasing personality.
- High level of Self Drive/Enthusiasm.
Muthu Kumar HR Contact - [phone removed]
SR Nagar, Hyderabad
Sourced from naukri
Skills
Customer ServiceHindi Call CenterCustomer SupportDomestic Voice ProcessHindiEnglishOutboundHindi Speakinginbound
About HDB Financial Services

HDB Financial Services
NBFC
89.9k+
employees
2007
19 years old
Ahmedabad, Gujrat
India
About
Leading non-banking financial company operating under a major financial group, serving over 10 million customers with loans, insurance, and collections.
Industries
NBFCBPO/KPOFinancial ServicesBanking
Employee ratings
25,662 reviews
3.9/ 5
Culture
3.7
Career growth
3.3
Work-life
3.8
Employees rate it well for
Salary3153Work Environment1933Work Culture1357Senior Management1297Career Growth1167
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