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    Job · 18110676

    HCL Technologies logo

    Walk-in || Customer Service Representative

    HCL Technologies · Chennai · onsite · Posted 35d ago

    Undisclosed1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HCLTech is hiring for International contact Center on 18th Sept 2026 (Inbound calls)


    Walk-in Drive Details:


    Date: 18th Sept ,2026 - Friday


    Location: HCL AMB-6

    104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076.


    Time: 10AM - 2:30 PM


    HR Contact Name: Judith


    Please carry anyone Government ID proof.


    Job Description International contact Center (Voice Process - Inbound calls)


    Work Location: Sholinganallur and Ambattur -Chennai, India


    Business Unit: Retail Banking – Mortgages & Consumer Lending


    • Work Location: Sholinganallur

    • Designation: Associate/ Analyst

    • Process: Inbound Call

    • Experience: 1-3 years in International Voice Process

    • Education Eligibility: 12th Pass / Any Graduate / Postgraduate

    Key Responsibilities:


    • Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
    • Handle inquiries related to products, services, data, and client accounts
    • Manage multiple client queries efficiently using workflow tools
    • Maintain accurate records of customer interactions in internal systems
    • Collaborate with internal teams to resolve client issues effectively
    • Ensure client satisfaction with service excellence and a customer-first approach

    Regards

    Judith


    Sourced from naukri

    Skills

    Customer ServiceCall Center ManagementEnglishCustomer CareInbound CallsCustomer Service OperationsBpo OperationsCommunication SkillsCall Center Operationsvoice process

    About HCLTech

    HCL Technologies logo

    HCL Technologies

    IT Services & Consulting

    119.0k+

    employees

    1991

    35 years old

    Noida, Uttar Pradesh

    India

    ₹11.6L PA avg

    Avg at HCLTech

    About

    We bring together the best of technology and our people to supercharge progress.

    Industries

    IT Services & ConsultingTelecomEducation & TrainingHardware & NetworkingBankingEmerging Technologies

    Employee ratings

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    3.4/ 5

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    Walk-in || Customer Service Representative · waiting for your command