{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Customer Service Executive","description":"

Skillset Required

Excellent verbal and written communication skills, with the ability to interact confidently with UK customers and field engineers.
UG / PG degree under any stream No medical graduates
Readiness to handle high-volume calling (both inbound and outbound) throughout the day.
Flexibility to work in any scheduled shift as part of the 12 x 7 operations model.
Willingness to Work from Office (WFO) as this is not a remote role.
Candidates will be assessed on the following areas:

Communication Skills: Verbal, written, and comprehension.
Basic Telecom Knowledge: Understanding of concepts like copper, fibre, differences between technologies, Ethernet basics, advantages, etc. (only at a fundamental level).

Logical Thinking & Decision-Making: To evaluate learning and adaptability during training.
Prior experience in a contact centre environment will be an added advantage.

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