Walk-in || Customer Service Executive

Company: Startek
Process: Airtel Gold
Job Location: Gurugram
Job Type: Full-Time | Work From Office
Interview Mode: Walk-in Interview

Job Description

We are hiring enthusiastic and customer-oriented professionals for the Airtel Gold process. The selected candidates will be responsible for handling customer queries, providing effective solutions and ensuring a positive customer experience.

Roles & Responsibilities

• Handle inbound customer calls and address service-related queries.
• Assist customers with billing, plans, broadband and account-related concerns.
• Provide accurate information and timely resolutions.
• Maintain professional communication and ensure customer satisfaction.
• Handle customer complaints with patience and a solution-oriented approach.
• Maintain quality standards and adhere to process guidelines.

Candidate Requirements

• Excellent verbal communication skills.
• Good customer-handling and problem-solving abilities.
• Basic computer knowledge.
• Freshers and experienced candidates can apply (as per process eligibility).
• Candidates should be comfortable working in rotational shifts.
• Immediate joiners will be preferred.

Key Highlights

• Full-time employment.
• Professional work environment.
• Training and development opportunities.
• PF and ESIC benefits (as applicable).

Walk-in Interview

Interested candidates can walk in directly for an interview.

Note: Startek does not charge any fee or recruitment charges from candidates at any stage of the hiring process.Role & responsibilities