Walk-in || Customer Service Executive

eClerx is hiring !

Graduates for Mumbai (Airoli) location for International Voice process !

Position : 150

Key Responsibilities:

• Answering incoming calls from customers in a professional and courteous manner.

• Listening actively to customers and asking probing questions to fully understand their needs and concerns.

• Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.

Requirements:

• Excellent verbal and written communication skills in English.

• Previous experience in a customer service and sales role, preferably in a call center environment will be added advantage

• Familiarity with basic computer skills and knowledge of CRM systems.

Education:

• No B Pharm

• Bachelor's Degree in any field is preferred. (2021 onwards pass out)

. •Undergraduates with 6months of experience.