{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Customer Service Executive","description":"

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills.

As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

• Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.

• Able to manage difficult customer issues while working in a fast-paced environment

• Determine the reason for delinquency and best course of action to assist our Borrowers.

• Engage our consumers with the highest level of respect and dignity. • Document all collection efforts for each assigned account in accordance with established procedures and compliance policies.

• Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards.

• Ensure all accounts in assigned lists are managed accurately and timely.

• Calls are majorly outbound, and over a period moves to a blended (inbound/outbound) environment.

• Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments.

","datePosted":"2026-08-17T00:00:00.000Z","validThrough":"2026-10-16T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"12110235"},"url":"https://myjobb.ai/jobs/walk-in-customer-service-executive/12110235","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Infinites Hr Services Pune","logo":"https://img.naukimg.com/logo_images/groups/v1/11720023.gif"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pune","addressRegion":"Maharashtra","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":300000,"maxValue":600000,"unitText":"YEAR"}}}