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    Job · 18846326

    Globiva logo

    Walk-in || Customer Service Executive - Tamil / Kannada / Malayalam

    Globiva · Gurugram · onsite · Posted 30d ago

    ₹2.2L - ₹3.2L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description


    We are hiring Customer Service Executives for an Inbound Voice Banking Process. The role involes handling customer queries, providing accurate information, resolving service- related issues, and maintaining a high level of customer satisfaction.

    Please send your resume .Hr Prateek [[phone removed]]


    Role & responsibilities

    • Handle inbound customer calls related to banking services.
    • Understand customer concerns and provide appropriate resolutions.
    • provide accurate information regarding banking products and services.
    • resolve customer queries professionally and efficiently.
    • maintain proper call handling and communication standards.
    • follow process guidelines and quality parameters.

    Preferred candidate profile

    • Excellent verbal communication skills.
    • Customer service and problem-solving skills.
    • Active listening and interpersonal skills.
    • Ability to handle customer queries professionally.
    • Good communication in Tamil, Kannada, or Malayalam.
    • Basic conversational English.

    How to Apply:


    Please send your resume .Hr Prateek [phone removed] walk-in interview


    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportBanking ProcessEnglishMalayalamInbound ProcessCustomer HandlingTamilKannadabpoQuery Resolutionvoice processInbound Voice ProcessTelecalling

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹2.3L – ₹3.3L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

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